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Every piece ships from our atelier within 24 hours of order. Standard shipping (5-8 days), Express (2-3 days), Same-day Lagos / NYC / London.

Free worldwide shipping on orders over $200. Otherwise: $12 standard, $24 express.

Tracking link is sent to your email once we hand off to the carrier. You can also enter your order number on our tracking page (link in the confirmation email).

Yes — to over 60 countries. Customs and duties are paid by the recipient unless your order is over $500 (we cover them).

30 days, no questions, no restocking fee. The piece must come back in original packaging, unworn. Return shipping is free in the US, UK, and EU.

Yes — first resize is free, $40 thereafter. We ship a sizing kit with every engagement order.

Email a photo to care@dripshq.live within 7 days and we send a replacement at no cost, no return required.

Craftsmanship defects forever. Free re-polishing for the life of the piece. Stone re-setting if a stone loosens. Structural repair. The warranty is transferable to a new owner.

Loss, theft, water damage from chlorine/seawater (we recommend removing for swimming), and intentional damage. We hold a third-party insurance bond that pays out if we close.

Email warranty@dripshq.live with your order number and a photo of the issue. We respond within 4 hours.

Three options: (1) Use our printable sizing guide. (2) Bring an existing ring to any jeweller for sizing. (3) Order our sizing kit (free with engagement orders).

First resize is free, including return shipping. We aim to turn around in 5 business days.

Yes — most chains can be adjusted by 1-3 inches. Extension is $40, shortening is free.

A lab-grown stone harder than any precious gem except diamond. Optically brighter than diamond (refractive index 2.65 vs 2.42), more durable than sapphire, made without the human or environmental cost of mining.

Wipe with a soft microfibre cloth after wear. For deeper cleaning: warm water + a drop of mild dish soap, soft toothbrush, dry with cloth. Avoid chlorine and harsh chemicals.

Plating wears over years of daily wear. We offer free re-plating for the life of the piece — just send it back and it returns in 7-10 days.

Yes, for verified retailers with at least one physical location. Email wholesale@dripshq.live with your business details.

We pay 12% on every sale you refer. Email affiliate@dripshq.live to join. Same-day approval most days.

press@dripshq.live — we respond within 24 hours. Press kit available on request.